RDSP Resource Centre respects the privacy and confidentiality of your personal information. This Privacy Statement describes the information we collect from our website, www.rdspresource.ca (the “Website”), how we use this information, and your choices regarding the personal information you may provide to us while using the Website. It also describes the steps we take to ensure your information is secure and the steps you can take to access and edit this information. Our goal is to follow both federal and provincial privacy legislation under the ‘Personal Information Protection and Electronics Documents Act’ (“PIPEDIA”).
COLLECTION of INFORMATION FROM GENERAL WEBSITE USERS
As you browse through the Website, certain non-personal information regarding your use of the Website is collected. This is a standard practice of many other websites. This information may include the Internet Protocol address of your computer and service provider, the date and time you have accessed the Website, and the pages you have read and downloaded from the Website. This information is not linked to you as the individual user, but rather as a general statistic that we may use to monitor the effectiveness of the Website. We may retain this data for future purposes.
COLLECTION and USE of YOUR PERSONAL INFORMATION
We may ask you to voluntarily provide personal information such as your name, phone number, and e-mail address to us during the course of your visit to the Website. We collect this information to provide you with our services, client support, and ongoing communications regarding our services. Through our live chat feature on the Website, we may also gather additional information from you. We use your personal information to help us connect you to the best professionals to assist you in your future planning. We will not collect, use or disclose your personal information without your consent. If you provide us with your personal information, it will be stored and processed within North America.
If you choose not to provide us with your personal information, you may not be able to access some of the features or services provided on the Website.
Sharing of your Personal Information
We do not sell, rent, lease, or disclose your personal information to any third parties for any purposes not provided for under this Privacy Statement. We may use your personal information to contact you, respond to inquiries, and facilitate instructions on your behalf. We may send you, from time to time, emails or other communications about us, our partners, or our activities we believe may interest you. You may request us to stop sending such information by contacting us at email@example.com. In limited circumstances, we may be required by law to release your personal information. In all other cases, we will seek your consent to disclose your personal information.
ACCESSING YOUR PERSONAL INFORMATION
You may request access to your personal information by contacting us at firstname.lastname@example.org. We will respond within 30 days of your access request so as you can review it, make corrections, or request a deletion of your information. If we cannot honour your request within the 30 days, we will explain why we cannot do so.
SECURING YOUR PERSONAL INFORMATION
We are committed to safeguarding the privacy of your personal information. We use a variety of security procedures to protect your personal information from unauthorized access, use, or disclosure. For example, we store your personal information on computer systems that are password protected with limited access located in a controlled area. Security measures for hard copy files include locking steel cabinets with limited access and locked doors, and a secured building with on-site security personnel.
PRIVACY FOR CHILDREN
RDSPResource.ca is a general audience Website and does not collect information about a visitor’s age. Due to the type of services that we provide, we do not market our Website to children under the age of 13, nor do we knowingly collect information from children under the age of 13.
LINKS to OTHER WEBSITES
This Privacy Statement applies only to the Website. There are links to third party websites on the Website. We have no responsibility, control or liability of these third party websites or of the collection, use, or disclosure of your personal information by such websites. We encourage you to carefully read the privacy statement of any website you visit prior to submitting personal information.
PRIVACY STATEMENT UPDATES
This Privacy Statement may be updated without notice. The updated versions will be posted here and your continued use of the Website subsequent to changes to this Privacy Statement will signify you consent to RDSP Resource Centre’s collection, use and disclosure of your personal information in accordance with the updated Privacy Statement.
- Deanna on Carry Forward of Grant and Bond Implemented
- Jane Majer on Account Holders and Representation Agreements
- Carol Stinson on Where to open an RDSP
- Carol Stinson on Carry Forward of Grant and Bond Implemented
- myles on Delays in the Payment of Grant or Bond?